Return and Refund Policy

At Smog Check Network, customer satisfaction is our top priority. We stand by the quality and reliability of our services and are committed to ensuring that every customer has a positive experience with us. Please review our return and refund policy below.

Services Never Expire

All services purchased through Smog Check Network never expire. This means you can use your purchased services at any time that is convenient for you, without worrying about expiration dates. Whether you need a smog check immediately or in the future, your service will always be available.

Full Refunds for Unused Services

We understand that circumstances can change, and you may no longer require the services you've purchased. If you have not used the service you purchased, you are eligible for a full refund. To request a refund, please contact our customer support team with your purchase details, and we will process your refund promptly.

How to Request a Refund

If you would like to request a refund for an unused service, please follow these steps:

Contact Us: Reach out to our customer support team via email at support@smogchecknetwork.com or by phone at (408) 709-7006 with your order details.
Provide Order Information: Be sure to include your confirmation code and phone number or email address used at the time of purchase, and the specific service you are requesting a refund for.
Refund Processing: Once we have verified that the service has not been used, we will process your refund. Refunds will be credited back to the original payment method within 2-5 business days.

Exceptions

Please note that this refund policy applies only to services that have not been utilized. Once a service has been used, it is no longer eligible for a refund.

Contact Us

If you have any questions or need further assistance, please do not hesitate to contact our customer support team. We are here to help and ensure that you are fully satisfied with your experience at Smog Check Network.

Thank you for choosing Smog Check Network. We appreciate your business and look forward to serving you.